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Frequently Ask Questions

Below are frequently asked questions, you may find the answer for yourself.

Shipping

Yes we ship Internationally. The shipping charges will be calculated based on size and weight.

  • Shipping Method: Different carriers offer various options (standard, expedited, overnight).
  • Distance: The distance between the recipient affects delivery time based on the PINCODE.
  • Processing Time: Some orders may require processing time before shipping.
  • Carrier Information: Check the tracking information provided by the carrier for the most accurate estimate.

Payment

We accept all kinds of payments at our store.

For online purchases UPI payments like phone pay, google pay and paytm are accepted

Yes, buying online is safe when you shop from reputable websites, use secure payment methods, and follow best practices like verifying site security and avoiding suspicious links.

Order & Returns

You can place an order on our website and pay online, visit our store in person, or call us to order directly.

Once an order is placed, it cannot be canceled or modified. Please review your order carefully before confirming your purchase.

Yes you need an account to place an order. Guest login has been disabled to enhance security and allow customers to track their orders more easily. 

To track your order you need to login to your account and then click on Track Orders

Order Return Terms:

  • Returns are accepted only for defective or damaged items.
  • Customers must report issues within 1 day of delivery.
  • Items must be unused, in original packaging, and include proof of purchase.
  • Refunds or replacements will be processed after inspection.
  • Certain items (e.g., perishable or personalized products) are non-returnable.
  • THe customer is responsible for the return charges.